In addition to the options in Global Admin the Reports tool is also available, there you can access different reports related to the LCloud Mobile version and user Licenses. How to access Reports Access to Reports can be found in the instance dashboard, the page you access after logging in. To access Reports it is necessary that your user has the Admin role in the Global Admin permissions. Click on the access, in the menu on the right you can find two sections. Lcloud Mobile Click on the tabs at the top to see: the errors detected in the access through the mobile app. Export button allows you to download the report in CSV format, you can also delete any of the entries in the report by selecting the checkbox and clicking Delete. the devices that have accessed the mobile app, Export button allows you to download the report in CSV format. Licences Click on the tabs at the top to see: the users who accessed the instance, Export button allows you to download the report in CSV format. the record of the reports that have been exported from the previous section.

In Global Admin you can also create and edit groups by importing data directly from a CSV file. It is a table that contains all the necessary data, where the columns are separated by commas and the rows by line breaks. To know how to compose this file you have a downloadable template, and a table in this same article that explains the values to enter. To import groups from a CSV file, access Global Admin, go to the Groups section and click on the Imports tab. Import groups If you want to create new groups or edit existing ones, click on the Import button and select the Import groups option. A pop-up window shows up explaining the procedure in steps. First it gives you the option to download a Blank CSV template, headed by all the data fields (columns) that you can include, where each row is for a new group. If you do not need to enter any value in any of the fields, simply do not type anything, but you must remember to add the comma (,) to mark the jump to the next field. Template fields correspond to the following values: #op# → Operation type #username# #name# #email# #surname# #enabled# → Activate #password# #language# #timezone# #officePhone# #mobilePhone# #interests# #aboutMe# #location# #welcomeMail# → Send welcome mail #lineManager# #country# #globalAdmin# #lms# #share# #author# #packLms# #maker# #googleAnalytics# #talentCloud# → Role assigned in those tools Most important fields and their functions are: Function Field Mandatory Value by default Comments Operation #op# No C C: Indicates a save/create operation U: The user's data is updated by merging the user's existing data with the data sent in the update operation. If blank values are reported, the fields with null values are updated D: Deletion operation If an operation other than C, U or D is indicated, an error will occur indicating that the operation is not correct. If no operation is indicated, it will act as if operation C had been indicated. The types of operation are maintained, although the meaning of the types of operation varies to match the initial idea: The type of operation is indicated by a character The possible operation types are: Create (C): saves the object with the indicated data in the database Update (U): merges the indicated data with the existing data in the DB for the object Delete (D): deletes the object from the database Forced: indicate in the column #enabled# false The default operation (if none is indicated) is the save (S) What does this mean? Well, a D operation deletes both the columns not indicated and those indicated as empty, while a U operation keeps both the columns not indicated and those indicated as empty. External ID #cod# Yes The key name to be assigned to the group. Name #name# Yes The descriptive name you want to assign to the group. Description #desc# No Descriptive text about the functionality of the group. Parent Group #parent# No In case you want to create a subgroup, you must indicate the "External ID" of the parent group. It is an organization #isOrganization# Yes true false If Multi-organization feature is activated for the instance Global Admin LMS Author ... #globalAdmin# #lms# #author# No The Global Admin, LMS, Author... role that will be assigned to the users of the group. Once you have successfully covered the CSV template with all the groups, go to the second step. Here you have a box where you can Drag the CSV file, or browse for it by clicking Select from your disk, to upload it to the platform and start the synchronization process. If the file format is correct, the system returns the message Your file has been successfully validated and will show a preview. If it finds any problem, it returns a message Erroneous fields in the file, indicating the type of error and the line in which it is found. In this case you must correct the errors in the file and upload it again so that the system confirms that now the format is correct. Once validated you can start the process by clicking on the Start synchronization button. The data import starts and the window will inform you of the progress. Once finished, the message Synchronization finished and a summary of the processed data will be displayed. You will also receive a confirmation message in the e-mail associated to your account. Import list between users and groups There's a second option under the Import button called Import list between users and groups. In other words, it is used to add or remove users from groups, again using a template in CSV format. The process is the same as in the previous case. When clicking on the option a new pop-up window appears from where you can download the template, and once filled in, upload it back to the platform using the box at the bottom. You will follow the progress in the same window, and if it is carried out correctly you will receive the same confirmation message. In the case of this template, these are the main fields, their meaning and values: Operation Group code Username Field Mandatory Value by default Comments Operation No C C: Indicates a save operation U: A merge will be made with the user's data. Those blank fields will not be modified in the database D: Deletion operation If an operation other than C, U or D is indicated, an error will occur indicating that the operation is not correct. If no operation is indicated, it will act as if operation C had been indicated Group code Yes The external ID of the group Username Yes The username you want to add to the group

This feature is only available for instances running Keycloak. This feature allows you to customize certain elements from the appearance of LMS, and apply it only to some specific users. To do this you will use the Global Admin setup app, in particular the Groups tool. Thanks to it you can gather a series of users to apply massive actions to them, such as enroll or unenroll them to a training. To create a new appearance, you must first create the user group. Once created, go to the group page and click on the Change appearance tab. You can see a preview of how the home page will look, which is updated as you change any elements. They are distributed across the tabs: General: changes the default theme of the home page, does not apply in LMS. Logos: change the logo shown in the header of LMS, as well as the logo for email notifications. Colors: change the color of some texts and buttons in LMS, as well as the font color on the home page. Background image: change the default background in the home page, does not apply in LMS. Clicking on the Save button the changes will be applied to all users in the group. To restore the default settings you can click Restore appearance by default at the bottom right. What happens if a user belongs to two or more groups with custom appearance? In this case a priority order is followed: By the level of the groups, the appearance of the main group is applied first, above the subgroups. What if they are at the same level? The group whose appearance has been modified most recently has priority. Regarding the modification date, it is considered since the creation of the group, regardless of when the user was added to the group.