The LMS platform is constantly developing and evolving, from time to time new features are added. It is about make it easier to access, automating processes... and ultimately improve the experience of both the authors and administrators, as well as the students. All these features will be announced and documented in this section, explaining all their characteristics to get the most out of them. Check the New features section to stay up to date, and take advantage of its content to learn more and solve your doubts about these new features that Author offers to its users.

Netex Cloud instances have by default the domain learningcloud.me. But if you wish, you can change this ending to any other custom domain you own. To do so, please contact your Learning Success Manager, or request the task to the Netex Support team through the Customer Success Center.

It is important for the training administrator to have full access to the learner's progress data, not only to analyze it, but also to be able to edit it if necessary. Sometimes it is necessary to reset the learner's progress due to training circumstances. In LMS, the administrator has a tool that allows him to reset the learner's progress data, both for activities created with the LMS editor and for external xAPI or SCORM activities. To reset the progress of a learner in an activity, enter the LMS Admin, in the Trainings section look for the training. Within it click on the Students tab and select the user you want to edit. In the Student progress window find the Delete log button at the top right, if you click on it all the progress data records will return to zero. This action cannot be undone, it is not possible to recover the progress data after a restart.

The creation and management of academic results reports is a fundamental part of the work of training administrators. These reports handle a large amount of data and variants that often make it necessary to customize them, narrowing down the results and categories. Recurring access to these customized reports requires a space where you can save your own templates, with the groups of users and training courses you want to analyze, so that it is not necessary to recreate them from scratch each time you access the LMS. This tool is called Report templates, and is located in the Reports section. It requires prior activation, if you are interested please contact your Learning Success Manager or sales contact. It is accessible both for administrators, who will be able to see all existing templates, and for group administrators, who will only see those created by themselves. To generate a new report template click the New template button at the top. In the side window select the type of report you want to create. For this example we are going to create a Progress - Course report, which is equivalent to the one generated in the User section by selecting different filters. In the first step give a Name to the template, and a brief Description of its contents. Click Continue at the top right. On the next page you can start to parameterize the report by selecting which users you are going to add (report rows). You can choose: All users of the instance a Custom selection, if you click on Open filters a side window displays the fields of the user tab in Global Admin, to select the criteria you want. The added filters are displayed as labels that can be removed by clicking on the X At the bottom you can select the User information fields that the report will show (report columns), you can edit them by checking or unchecking the box. Click Continue. Here you will select which courses will be reflected in this report (report rows). Again, you can include All or make a Custom selection by clicking on Open filters, where you can select from the extended fields present in the LMS Admin. In case the selected course belongs to a pathway or learning program, the results of that training will also be reflected in the report. In the middle section you can select the Course information fields that the report will show (report columns) by checking the corresponding boxes. And in the lower part you have the option to break down the information by Training. If you check this option, the courses that have several trainings will appear in several entries, each of them reflecting the results in each training. If you uncheck it, the results of all the trainings will be grouped together. Click Continue. The last screen is a Summary of all the criteria you have selected, to review them before proceeding to create the template. If you want to modify any option click < Back. If everything is correct you can click on Save to simply save the template, or Save and generate report to also create a new progress report from that template. Once your template is created, if you want to generate a new report, simply go back to the Report templates section, click on the three dots and select the Generate report option. As usual, the processing time will vary depending on the amount of information involved. When it is ready you can download it from the History section, just like the rest of the reports. Once the template is created, the Edit option allows you to change the name and description but you cannot change the parameters (users, courses). To enter new parameters you will have to create a new template. Remember that, due to the volume of data and queries received from the different instances, the platform carries out the update of the reports daily, and it is done at 00:00 UTC. This means that the reports you generate do not show the results at the moment but until the last update, the data of the students who have participated during the day will not be reflected until the next day.

The main objective of this development is to improve the performance of the LMS and provide it, in such an important part as the progress of users, with a more robust system. It goes from a model in which a student could have multiple progresses for the same course, to a new one in which the student will only have one progress per course, regardless of the number of trainings in which he is enrolled. What is it? This new functionality eliminates the need for validations between trainings of the same course, linking the user's progress only to the course-user relationship: avoids confusion by showing completed progress in a consistent manner simplifies tracking in training reports, administrators will see only actual progress without validation status, facilitating tracking and management allows students to maintain progress between trainings. If you start the course in one training and complete the first activities, even if you continue in a different training, you will still have the activities already completed How does it work? Previously, progress on the platform was recorded at the level of the training, user and course. So, if a user was enrolled in three trainings of the same course, there was a process called Validations that was responsible for replicating the user's progress to all the trainings in which the course and the user were involved. This meant that if a user who was included in two trainings of the same course finished it in one of them, it was automatically validated in the other. However, when accessing the training in which he had not completed the course, he would see the course completed, but would not have the answers in the content, so it could appear that he had not completed it. Thanks to the single progress this will not happen, since it will not be necessary to perform validations on the platform. As its name indicates, the progress will be single and will not be associated to the training-course-user relationship, but to the course-user relationship. Therefore, the progress data will be the same in all the trainings: date of completion, grade, number of sessions, duration of the sessions... How is this reflected in the portal? For the LMS user, there will be hardly any change in the interface: if you have two trainings of the same course, the progress and answers will be synchronized and will be displayed in the same way in both of them the only change is that validated courses will no longer exist, they will have the same appearance as completed courses In the LMS Admin only those screens in which the status Convalidated is present will be affected, which will change directly to Completed. In the Training details menu, the Validations option will disappear. In the Student progress tab, the Convalidated courses tab disappears. In the Reports, the same progress will be reflected in all the trainings of the same course-user. FAQ What happens if I enroll again a student for a course he has already completed, but as Recommended? Even if you have already completed the course previously, in the LMS the thumbnail will show the option to enroll, there will be no progress. Once you enroll, the course will appear as completed and the previous progress will be shown. Do the Delete log (Student progress tab) and Mark as Completed (Learning progress tab) tools still work? Yes, the important thing is that they will now affect all trainings of the same course. If a student had different progress in different trainings of the same course, what is the result after implementing the Single progress? In all cases the platform takes the most beneficial progress for the user, which means, from the progress data of the different trainings, only the one with the highest percentage of completeness will be retained. If a student had session times in different trainings of the same course, what is the result after implementing the Single progress? In this case the times of all the trainings are added together, and the result will be the total time reflected. If the course for which the user was enrolled several times contains a Q&A test, what will the Detailed response report show? In this case it depends on the date the trainings was completed: if it is prior to the implementation of the Single progress, the answer data will only be shown in the training that the student completed manually, not in the validated ones if it is after the Single progress, the same answer data will be shown in all the trainings. I want to enroll a student in different trainings of the same course and I want him to have different progress, how can I do it with the Single progress? The recommendation in this case is to create a new version of the content with the Versionate option, and then re-enroll the student. As it is a different version of the course, the Single progress would no longer have any effect.

Trainings tool in LMS allows you to add new contents to the carousels you have created for LMS, not only courses and pathways but also events. This way the student will have another place, besides the status carousels, where he can easily visualize his upcoming events, organized by proximity of dates, making it easier for him. This feature is available for events that have been created independently. Events included in pathways or learning programs cannot be added to carousels. The process is the same as for adding courses or pathways. In LMS Admin, create a new event training, or edit an existing one. In the Training Details tab, go down to the Marketing section, there is a drop-down menu with the available custom carousels. Select one or more and click the Save button. When entering the LMS you will see the new training within the custom carousel. If you add several events, they will be sorted chronologically by start date, like the rest of the carousels. The appearance and functions of the thumbnail are also the same.

Certificates are diplomas that certify that the student has successfully completed the training. They can be generated in Author, and are assigned directly to the training of a course or pathway. When the student succeeds, he can download the certificate from Learning Records section in his portal. But training administrators can also generate and download these certificates from the LMS Admin. This feature is available for users with the role of administrator, or group administrator. To do this, go to the Users section, find the profile in the list and click on it. On the Learning progress page, look for the training to which the certificate belongs and click on the three dots on the right. A menu opens with the options Generate certificate, Download certificate and Delete certificate which will be enabled or disabled depending on the student's progress: If the student has not started the training or is still in progress, the three options are disabled (there's no certificate) If the student has completed the course but has not yet generated the certificate from his portal, the option for the administrator to generate the certificate is enabled If the student or the administrator has already generated the certificate, the option to download or delete it are enabled Clicking on Generate certificate, a notification will warn you that the system is processing it, you must wait a few moments. When the certificate is generated a new notification is shown and the download option is enabled. Clicking on Download certificate you can save it in your computer, in PDF format. The Delete certificate option allows you to erase the generated certificate (reset it) in order to generate it again. This option is useful, for example, if you changed the certificate template and you want the student to download the new version Download is done individually, one by one, it is not possible to download certificates in bulk.

Thanks to the Netex Drive tool you can create a unit in Author and import it directly into a course in LMS Admin, no need to download it into a file and import it back. It also allows integration between LMS and Author, working simultaneously on the different versions of a unit, or synchronizing the tools so that LMS always uses the latest stable version of the unit in Author. To do this, from the course Editor create a new SCORM/xAPI activity and click the Search on Drive button. A new window displays the contents of the Drive to which you have read permission. In the right column select the library containing the drive. In the list the Version column shows the last available version, clicking on the arrow displays all the versions with their publication date. If you select one of the versions, LMS will use it permanently even if you publish new versions. But if you want to use the latest stable version published, select the option The most recent stable. This way, as soon as you publish a new stable version in Author, LMS will update the content automatically. This option will only update to the new stable version available. If a new version is published in draft, LMS will keep the content in the previous stable version. In the dropdown list, you can differentiate the stable versions from the drafts by the indicator on the left. More info: Publish a unit as a draft in Author.

With the release of the new version of LMS Admin, a tool is added to improve communication with students. An alert service that sends reminders when the user is enrolled in the course and the start or end date is near, or when the course has already started and the student has not yet accessed the content. These alerts are bidirectional, sent to the student both by e-mail and through the portal notifications. To set up these notifications, in the LMS Admin create a new training for the content, or edit an existing one, to access the training Details tab. There are three options, you can choose several or not check any of them: Pending access reminder: send a notification if X days have passed from the start of the training and the user did not access the content yet. Notice before the start: send a notification when there are X days left for the start of the training. Reminder of the end: send a notification if the user has not completed the content and there are X days left until the end of the training. To make the start and end notification options available, you must first set the start and end dates of the training. Once the notifications are activated, they are sent once a day during the set period (until the training starts or closes, or until the user acceses the content). The system processes the sending of notifications every day at 0:01h UTC. If a new notification is activated, it is not sent until this process is completed, even within the set period.

On March 6th 2024, Learning Cloud access icons changed their design: It is only of a graphic update that does not affect any functionality or visual customization of the platform. To access the LMS click on the LMS icon, and for the LMS Admin use the icons with the cogwheel. The configuration of users, groups... is still managed through Global Admin, and the Announcements, Reports and Notifications sections are still available under their new icons.