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IP restriction

Modified on: Fri, 21 Feb 2025 1:43 PM

To restrict IP access to the platform:

  1. Access Advanced Settings under Configuration in Global Admin and click on the IP Restrictions tab.
  2. Click on Create IP address.



  3. Enter the IP address or range of IP addresses for which you want to allow access and click on Create. If needed, you can enter multiple IP addresses or multiple IP ranges.



  4. Enable IP address restriction switching the button to the ON position.



From that moment, access to Global Admin will be only possible from the specified IP addresses.

Whitelist users

Once the IP restriction is enabled, you can include some users within a whitelist and the IP restriction shall not apply to these users. Click on Add users to select the users to include in this whitelist.

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