Training notifications
With the release of the new version of Admin Portal, a tool is added to improve communication with students. An alert service that sends reminders when the user is enrolled in the course and the start or end date is near, or when the course has already started and the student has not yet accessed the content.
These alerts are bidirectional, sent to the student both by e-mail and through the portal notifications.
To set up these notifications, in the Admin Portal create a new training for the content, or edit an existing one, to access the training Details tab.
There are three options, you can choose several or not check any of them:
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Pending access reminder: send a notification if X days have passed from the start of the training and the user did not access the content yet.
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Notice before the start: send a notification when there are X days left for the start of the training.
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Reminder of the end: send a notification if the user has not completed the content and there are X days left until the end of the training.
To make the start and end notification options available, you must first set the start and end dates of the training.
Once the notifications are activated, they are sent once a day during the set period (until the training starts or closes, or until the user acceses the content).
The system processes the sending of notifications every day at 0:01h UTC. If a new notification is activated, it is not sent until this process is completed, even within the set period.